Privacy Policy

At Velvet Cacao, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website.

How We Use Your Information

We use the information we collect for the following purposes:

  • To process and manage your orders.
  • To provide customer support and respond to your inquiries.
  • To improve our website and services based on user feedback and preferences.
  • To send marketing emails, newsletters, and special offers. You can opt out of these communications at any time.
  • To comply with legal obligations.

How We Protect Your Information

Your privacy is important to us. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following cases:

  • To trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep your information confidential.
  • When required by law, such as to comply with a subpoena or similar legal process.
  • To protect the rights, property, or safety of Velvet Cacao, our users, or others.

Your Rights

You have the right to access, update, or delete your personal information at any time. To do so, please contact us at [email protected]. We will respond to your request promptly and ensure that your information is handled in accordance with applicable privacy laws.

Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we do not assume any responsibility or liability for their content or practices. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top of the policy. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact Us

If you have any questions or concerns about this Privacy Policy, or if you would like to exercise your rights regarding your personal information, please contact us at [email protected].

Thank you for trusting Velvet Cacao with your personal information.